Privacy Policy

Data Controller

The controller of personal data in the online store Yviva.pl is:

Olena Stepaniuk
Ul. Okopowa 22/61
01-063 Warsaw, Poland
NIP (Tax ID): 1132984867
REGON: 529455857

The Data Controller is responsible for ensuring the security of your personal data in accordance with applicable laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data.


Purpose of Data Processing

Your personal data is processed by yviva.pl for the following purposes:

  • Order fulfillment – conclusion and performance of the sales contract, including issuing VAT invoices, product delivery, and handling complaints.

  • Own marketing activities – including sending newsletters, special offers, and promotions related to products and services offered by yviva.pl.

  • Analysis of purchasing preferences and offer personalization (profiling) – to provide you with tailored product offers.


Legal Basis for Data Processing

Personal data is processed on one of the following legal bases:

  • Performance of a sales contract – processing necessary for order fulfillment (Article 6(1)(b) GDPR).

  • Legal obligations – processing required for tax and accounting purposes (Article 6(1)(c) GDPR).

  • User consent – in the case of direct marketing and newsletters, if consent has been given (Article 6(1)(a) GDPR).

  • Legitimate interest – processing for the purpose of establishing, pursuing, or defending claims (Article 6(1)(f) GDPR).


Categories of Personal Data Processed

We collect the following personal data:

  • First and last name

  • Email address

  • Delivery address

  • Phone number

  • Payment details (e.g., credit card number)

This data is used solely for order fulfillment, communication with the customer, and personalization of offers.


Cookies and Other Technologies

When using yviva.pl, cookies and other tracking technologies are used. Cookies ensure proper display of the website on your device and help analyze how you use our website.

We use:

  • Essential cookies – necessary for proper website functionality.

  • Analytical cookies – used to collect statistical data and optimize website performance.

  • Advertising cookies – used to tailor advertisements to your interests.

You can change your cookie settings at any time in your web browser. However, disabling cookies may affect website functionality.


Profiling

In order to provide you with the most relevant offers, we may use profiling. Profiling involves analyzing your data, such as purchase history and website activity, to predict your shopping preferences.

As a result, we can offer personalized promotions, discounts, and product recommendations.

Profiling is carried out automatically; however, you have the right to:

  • Request human intervention,

  • Object to processing,

  • Object to decisions based solely on automated data processing.


Your Rights

Under the GDPR, you have the right to:

  • Access your personal data – request a copy of the data we process.

  • Rectify your data – correct incomplete or inaccurate data.

  • Erase your data – request deletion if the data is no longer necessary or if you withdraw consent.

  • Restrict processing – request limited processing in specific situations.

  • Object to processing – particularly for marketing purposes.

  • Data portability – transfer your personal data to another controller.

To exercise your rights, please contact us at: info@yviva.pl

You also have the right to lodge a complaint with the competent data protection authority.


Sharing of Personal Data

Your personal data may be shared with third parties such as:

  • Courier and delivery companies fulfilling product shipments,

  • Online payment service providers,

  • Analytical and marketing service providers cooperating with us to personalize offers.

Personal data will be stored for the period necessary to fulfill the contract and in accordance with applicable laws (e.g., accounting and tax regulations).


Data Security

We ensure appropriate protection of your personal data by implementing adequate technical and organizational measures.

Your data is processed in a manner that protects it against unauthorized access, loss, or destruction.


Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy.

Any changes will be published on this page. In the case of significant changes, we will notify you via email or through our website.


Jeśli chcesz, mogę teraz przygotować:

  • wersję bardziej rozbudowaną pod międzynarodową sprzedaż (z klauzulą transferu danych poza EOG),

  • wersję skróconą pod stronę (bardziej czytelną marketingowo),

  • albo wersję dostosowaną pod wymagania Meta/Google Ads.

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